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The personal information stored in your CharityToday account is for convenient access during future applications only. Any approved application data will be based on the final submitted version.
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Application Related
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Application Related
Can non-Hong Kong residents apply for programmes?
Can people under the age of 18 years apply?
Must an applicant apply programmes through CharityToday App?
How should an applicant provide income proof if he/she receives salary payment in cash?
If an applicant who is self-employed or receives wages in cash does not have a pay slip, how can he/she prove that he/she is underemployed or meets the income limit for application?
How do I know the result of the application?
If I do not have smart phone, can I also apply the programme?
If the monthly household suffer from unstable income, how do we calculate the household income?
If an applicant lives with family member(s), should he/she apply on a family basis?
What are the definition of current assets?
Does CSSA recipient apply the prorgammes ?
What should an applicant do if he/ she is unable to upload the supporting document?
Can I apply for different assistance services from Social Welfare Department or other NGOs at the same time?
If I forget the password, how can I reset the password?
Subsidy Collection
How do I collect the subsidy after the application is approved?
What should I do if I lose the stored value facilities used to collect subsidies during the programme?
Is there any regulations on what I can purchase with the subsidy?
Accessibility Design
CharityToday's website and mobile app accessibility features.
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